Electronic Solution to Efficiently Manage Referrals
Patient Pass was designed to improve communication between hospitals and specialist departments. It speeds up referrals, supports clinical process reliability and gives a full audit trail for information governance. Following a roll-out in the north sector of Greater Manchester over 80% of renal referrals are generated using Patient Pass. As a result, the renal department has released 0.5WTE of StR time, which is now spent supporting training and direct clinical care. Using Patient Pass has led to improvements in patient safety, department efficiency and staff satisfaction.