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Creation of Structured Questionnaires to drive pro-active healthcare

System: QuestLink


Problem Statement

COVID-19 – creates new challenges for staff rostering and ensuring that there is a minimum staff compliment available.  No central repository of information that allows the NCA to know which staff members (or family members) have the COVID-19 virus and are currently self-isolating or have had the virus and have now recovered.  

What was the solution?


QuestLink meets the COVID-19 symptom collector elements.  ‘Smart’ structured forms can locally designed for staff that are quick, easy, and clear to complete. A powerful Questionnaire Builder.  The solution works of smartphone, tablet or PC to gather valuable data to inform the patient’s wellbeing and Covid-19 status within their household.  The form can be sent via a text message or via email.  Patients can be invited, self register or stay anonymous.  As a result of the data collected, efficient notifications can alert care professionals.  The solution provides analytics at a patient or population level.

What are the Benefits.

More effective communications & control

  • Automated Alerts can help identify individuals at Risk

  • Follow up Questionnaires are automatically assigned.

Better Use of Resources

  • QuestLink allows NCA resources to be targeted.  E.g. staff that are self isolating that haven’t booked a test

  • Provides information across the NCA as to who is available for work


  • Scalable SaaS solution – ISO13485 and ISO27001 certified.

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